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Disc and Pad Replacement

78K views 203 replies 39 participants last post by  Rsport180 
#1 ·
#127 ·
Mike87 said:
So on Friday, jaguar did get back to the dealership and told them to remove off the price of the break pads and discs (which I was hoping for)
And also, the "service" to the air con.

So I was very very happy to hear they'd made that decision.
Still had to pay more than expected, but I had to get the car back.
Then got the car back and the bill, the air con was listed with nil next to it.
but the breaks weren't on it..
So we needed to go back and check it was done and have written proof of it. In case of any further issues concerning them.
We managed to get an email saying it was done, so I can prove the were.
So it's all finally sorted I belive.
That's a good result getting that aircon service off the bill and glad you had the brakes done at no charge too.
Just shows Jag customer services can sort things out.

And now, back to all the other braking stuff.
:D
 
#129 ·
Hehe I did indeed have a nice xmas/ new year break, hope you all did too.

And this hasn't put me off the car, I still love it. Not quite as luxurious and comfy as a 2011 xf I experienced once.
But the newer engine is so much greener 😊

Should really start a new thread for this question, but you guys have been so knowledgeable I wanted to ask here first ;

How often do the leather seats, and I guess steering wheel and all leather items in the car, need the leather treated?

Having not had leather before, not sure how often it needs it's shampoo or cream or whatever it's classed as.
 
#130 ·
Mike87 said:
Should really start a new thread for this question, but you guys have been so knowledgeable I wanted to ask here first ;
How often do the leather seats, and I guess steering wheel and all leather items in the car, need the leather treated?
Having not had leather before, not sure how often it needs it's shampoo or cream or whatever it's classed as.
I think that would be a separate topic as this one has steered off topic enough even though it was partly connected to your brake issues.
You can also use the search box at the top of the homepage and enter "leather clean" and quite a few previous topics will come up which may answer your query.
 
#131 ·
Would appreciate some advice on this subject too please...as I don't really know much about cars, and what is/isn't normal.

My car was just in for its year 3 service with Jaguar, and I've been billed just over £1,200 to replace all 4 brake pads and disks on my Jaguar XE Sport...due to corrosion and wearing.

I've done just over 26,000 miles in 3 years (bought as a new car).

Does this price seem correct...and does the wear seem normal (having all 4 corroded)?

Note, I did point out to Jaguar at my year 1 service that there seemed like quite a lot or rust on the Brakes/Disks etc...and was told it was normal.

I've already paid the money/had the work done...as the car was getting it's MOT done (and they said it would fail the MOT without having the pads and disks replaced).
 
G
#132 ·
This is looking like another Achilles heal along with the stop/start saga with quite a few on here being told they have clapped out pads and discs on their Xe's. I have only ever had to replace pads and discs on one car in all my 50 years motoring and that was on my 80,000 mile Rover 45 V6. Total cost was around £100 doing it myself.
 
#133 ·
Deviskan said:
Would appreciate some advice on this subject too please...as I don't really know much about cars, and what is/isn't normal.

My car was just in for its year 3 service with Jaguar, and I've been billed just over £1,200 to replace all 4 brake pads and disks on my Jaguar XE Sport...due to corrosion and wearing.

I've done just over 26,000 miles in 3 years (bought as a new car).

Does this price seem correct...and does the wear seem normal (having all 4 corroded)?

Note, I did point out to Jaguar at my year 1 service that there seemed like quite a lot or rust on the Brakes/Disks etc...and was told it was normal.

I've already paid the money/had the work done...as the car was getting it's MOT done (and they said it would fail the MOT without having the pads and disks replaced).
My friend, I completely understand.
This is exactly what they told me. My back discs had corroded, at 10k miles.

They told me as the car is rear wheel driven, it happens alot to them.

Didn't think it was acceptable that a premium brand like jaguar, has parts that only last 10k miles.

After a massive amount of back and forth, between the dealership and jaguar, jaguar did cover the cost of the work and discs themselves. As its absurd that they'd corroded so soon.

Yours too aren't that old.
I'd try the same thing, and make the point that those parts shouldn't be at the end of their life at 26k.

I too know nothing about cars. Spent my savings on what I thought was a nice luxury, well made car.

Thanks to the advice of the guys on here, I was able to arm myself with information to take to jaguar.

I'd absolutely suggest you contact them too
 
#134 ·
Deviskan said:
Would appreciate some advice on this subject too please...as I don't really know much about cars, and what is/isn't normal.

My car was just in for its year 3 service with Jaguar, and I've been billed just over £1,200 to replace all 4 brake pads and disks on my Jaguar XE Sport...due to corrosion and wearing.

I've done just over 26,000 miles in 3 years (bought as a new car).

Does this price seem correct...and does the wear seem normal (having all 4 corroded)?

Note, I did point out to Jaguar at my year 1 service that there seemed like quite a lot or rust on the Brakes/Disks etc...and was told it was normal.

I've already paid the money/had the work done...as the car was getting it's MOT done (and they said it would fail the MOT without having the pads and disks replaced).
Very annoying. You might have bought the car new but what you don't know is where it was and for how long between the time it left the factory and the time it eventually got to the dealer. Very likely stored in a Jaguar field somewhere or other out in the cold and wet with the rear faces of the discs corroding away as seems to be the case with quite a few. Unfortunately the front sides of the discs usually look fine and it's only when you get the car serviced that the problem comes to light. I had the same problem with a Porsche a few years back. The front faces were shiny and looked perfect. The backs however were completely shot. Not that any garage would tell porkies but always ask to see the see the discs just to confirm for yourself that they are corroded.
 
#135 ·
Seen the disks on the service video...completely corroded on back side, and majority on front sides (apart from band that was still shiny in the middle).

The underside of the car just looked ripped apart with rust and corrosion...but I don't know if that's normal or not.

They were not like that when I picked the car up new...the corrosion and rust on the front side started to appear by the end of the first year.
 
#137 ·
Deviskan said:
Would appreciate some advice on this subject too please...as I don't really know much about cars, and what is/isn't normal.

My car was just in for its year 3 service with Jaguar, and I've been billed just over £1,200 to replace all 4 brake pads and disks on my Jaguar XE Sport...due to corrosion and wearing.

I've done just over 26,000 miles in 3 years (bought as a new car).

Does this price seem correct...and does the wear seem normal (having all 4 corroded)?

Note, I did point out to Jaguar at my year 1 service that there seemed like quite a lot or rust on the Brakes/Disks etc...and was told it was normal.

I've already paid the money/had the work done...as the car was getting it's MOT done (and they said it would fail the MOT without having the pads and disks replaced).
Yikes, 26k miles is impressively low. I have the V6, which may have larger brakes if you have the 2.0, but we're at 53k miles and a recent dealer trip did not indicate that we were close to requiring replacement.

A fair amount of those miles are highway, but it's also predominantly driven by my wife, who definitely does not baby her brakes.
 
#138 ·
We all seem to be in the same boat here. Mine has had noisy brakes since I picked it up, indeed the MOT has it marked in the comments box. I've just rung the local dealer and they have quoted me £528.27 for the fronts and £455.15 for the rears. That is supposed to have some discount as I'm a long standing customer (14 years), and the receptionist said she would ask Parts if they would also allow 10% for the same reason. It has now done about 7600 miles, about 1100 with me. My last Jag was still running on factory fitted discs and pads at over 70,000., and then only the pads were changed, the discs were fine. I've a funny feeling I could be doing these myself, and I've not worked on a car for about 20 years.
 
#139 ·
That's Jaguar Customer called me...and in summary:

They feel that as I live in the countryside, driving on country roads has contributed to the level of corrosion and brake wear (pads were between 80-90% worn in 3 years).

That doing 26,000 miles would result in that level of corrosion...that needs all 4 pads and brakes disks replaced.

I've challenged the above, so they're referring it to the warranty team.

In my opinion, when I raised the corrosion on the brakes and disks in the first year, the retailer should have replaced them at that stage under warranty (rather than saying it was normal and nothing to worry about).

From what I've read, once corrosion sets in it progressively gets worse...and no doubt that's also contributed to the rapid wearing of the brake pads as well (as I can't see how the pads could be that worn down in 3 years).

Note, I had a previous issue with this same retailer I discussed on here...they sold me the car with metal valve caps, which then caused corrosion in the brake stems (the retailer later admitted that because the metal on the caps was different to the stems...it caused corrosion), to the point were one of them snapped clean through (resulting in me having to pay for a new stem etc - this was in the first year as well). After advice on here I complained to Jaguar, and they eventually refunded me the money back..:but now with this second issue due to corrosion, I'm seriously sceptical with the advice from the retailer.

So I guess we will need to see what they come back with now.
 
#140 ·
Mike Rometer said:
We all seem to be in the same boat here. Mine has had noisy brakes since I picked it up, indeed the MOT has it marked in the comments box. I've just rung the local dealer and they have quoted me £528.27 for the fronts and £455.15 for the rears. That is supposed to have some discount as I'm a long standing customer (14 years), and the receptionist said she would ask Parts if they would also allow 10% for the same reason. It has now done about 7600 miles, about 1100 with me. My last Jag was still running on factory fitted discs and pads at over 70,000., and then only the pads were changed, the discs were fine. I've a funny feeling I could be doing these myself, and I've not worked on a car for about 20 years.
Exactly. We are all seeing the same thing. It's disturbing.

Oh, what was your last jag?
A friend has an old xf, it's beautiful.
It just feels like a tank, so well made.
If it was one of those, i can imagine 70k would be acceptable for things to start going.

I'd kill for one of those, with the tech my xe has
 
#141 ·
Deviskan said:
That's Jaguar Customer called me...and in summary:

They feel that as I live in the countryside, driving on country roads has contributed to the level of corrosion and brake wear (pads were between 80-90% worn in 3 years).

That doing 26,000 miles would result in that level of corrosion...that needs all 4 pads and brakes disks replaced.

I've challenged the above, so they're referring it to the warranty team.

In my opinion, when I raised the corrosion on the brakes and disks in the first year, the retailer should have replaced them at that stage under warranty (rather than saying it was normal and nothing to worry about).

From what I've read, once corrosion sets in it progressively gets worse...and no doubt that's also contributed to the rapid wearing of the brake pads as well (as I can't see how the pads could be that worn down in 3 years).

Note, I had a previous issue with this same retailer I discussed on here...they sold me the car with metal valve caps, which then caused corrosion in the brake stems (the retailer later admitted that because the metal on the caps was different to the stems...it caused corrosion), to the point were one of them snapped clean through (resulting in me having to pay for a new stem etc - this was in the first year as well). After advice on here I complained to Jaguar, and they eventually refunded me the money back..:but now with this second issue due to corrosion, I'm seriously sceptical with the advice from the retailer.

So I guess we will need to see what they come back with now.
I really hope jaguar can step in and help you here.
It isn't really acceptable for the lifespans of items to be so low from what I've heard.
And what I expected of such an exec premium brand before I had one.

I've said to myself, if things continously go wrong like that, that cost so much, I won't be able to afford it and will have to let the car go.
I really don't want to, as I love the car. Happiest I've been with a car.
 
#143 ·
I was lucky (for a change) I took my car in last November to get some snow chains (which I didn't end up getting..another story!). The JLR mechanic was showing me how to fit them and pointed out the corrosion on my rear wheels. The car was 20 months old and had done 29000 miles. He told me it would be a warranty item but was keen for me not to let on he had told me. I subsequently took the car in and sure enough the dealer replaced them both FOC under warranty. I was questioned regarding who had told me they could be replaced under warranty and I just said another mechanic but couldn't remember who. So they replaced them both. Apologies I know it doesn't help your situation but might help others with their Jaguar under warranty.
 
#145 ·
Mike87 said:
Mike Rometer said:
We all seem to be in the same boat here. Mine has had noisy brakes since I picked it up, indeed the MOT has it marked in the comments box. I've just rung the local dealer and they have quoted me £528.27 for the fronts and £455.15 for the rears. That is supposed to have some discount as I'm a long standing customer (14 years), and the receptionist said she would ask Parts if they would also allow 10% for the same reason. It has now done about 7600 miles, about 1100 with me. My last Jag was still running on factory fitted discs and pads at over 70,000., and then only the pads were changed, the discs were fine. I've a funny feeling I could be doing these myself, and I've not worked on a car for about 20 years.
Exactly. We are all seeing the same thing. It's disturbing.

Oh, what was your last jag?
A friend has an old xf, it's beautiful.
It just feels like a tank, so well made.
If it was one of those, i can imagine 70k would be acceptable for things to start going.

I'd kill for one of those, with the tech my xe has
A spotless 14 year old X-Type with 78,000 on it when I traded it for a pittance. Someone somewhere hopefully has a real classic in the making.
 
#146 ·
Deviskan said:
My car was just in for its year 3 service with Jaguar, and I've been billed just over £1,200 to replace all 4 brake pads and disks on my Jaguar XE Sport...due to corrosion and wearing.
I would also query why replacing discs and pads all round on an XF can be done for only £650 under Jags fixed price servicing scheme??
 
#147 ·
Indianajons said:
Deviskan said:
My car was just in for its year 3 service with Jaguar, and I've been billed just over £1,200 to replace all 4 brake pads and disks on my Jaguar XE Sport...due to corrosion and wearing.
I would also query why replacing discs and pads all round on an XF can be done for only £650 under Jags fixed price servicing scheme??
£650 is still about twice what the job is truly worth. :roll: :roll:
 
#148 ·
Buy better quality discs and pads on line then either fit them yourself or get a local garage to fit them. It's an easy job. Save yourself ££££ and get discs that are zinc coated to prevent future rusting.
Think it cost me about £360 total for discs front and back with ebc red pads.
Jaguar wanted over £900
 
#149 ·
Mike Rometer said:
Indianajons said:
Deviskan said:
My car was just in for its year 3 service with Jaguar, and I've been billed just over £1,200 to replace all 4 brake pads and disks on my Jaguar XE Sport...due to corrosion and wearing.
I would also query why replacing discs and pads all round on an XF can be done for only £650 under Jags fixed price servicing scheme??
£650 is still about twice what the job is truly worth. :roll: :roll:
Agreed, but the point is it's still only half what Deviskan paid, so he was doubly ripped off by the stealer
 
#150 ·
Indianajons said:
Mike Rometer said:
Indianajons said:
I would also query why replacing discs and pads all round on an XF can be done for only £650 under Jags fixed price servicing scheme??
£650 is still about twice what the job is truly worth. :roll: :roll:
Agreed, but the point is it's still only half what Deviskan paid, so he was doubly ripped off by the stealer
There is another small point here, the Dealer will be (should be) replacing the calliper mounting bolts as well (Jag recommended), though I don't see why they should be particularly expensive.
 
#151 ·
Indianajons said:
Deviskan said:
My car was just in for its year 3 service with Jaguar, and I've been billed just over £1,200 to replace all 4 brake pads and disks on my Jaguar XE Sport...due to corrosion and wearing.
I would also query why replacing discs and pads all round on an XF can be done for only £650 under Jags fixed price servicing scheme??
Thanks, I've raised this with the case manager at Jaguar this morning...who advised that they don't get involved with pricing charged by the Retailer, however she would give them a call to clarify.

Apparently, the retailer has advised that the table relates to cars up to 2015...whilst my car is a 2017 edition, therefore the charges are correct!

So basically, Jaguar York are advising it costs £1,200 to replace brake pads and discs...which is more expensive than a 3 year old 5.0 F-type.
 
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