That’s some consolation that you cannot get on either. Thank you.

I have been trying to update my maps via the Jaguar.here.com site. My subscription ends, along with my warranty in 3 weeks time. After clicking on the ICT PRO link, signing in on the next page I can see the “Go to Maps & Services” link. When I click on that I am taken to the jaguarshop.here.com page...

Thank you Mark, with the £30 option do you still see the traffic congestion red and orange roads on the navigation map or does that require the other package? I’m just reluctant to spend a further £89/£129 simply for map updates.

I’m coming to the end of my three year warranty on my XE. Currently I have the following ICT Pro services: Incontrol Pro Services Incontrol Protect Incontrol Remote Premium I contacted customer relations to ask about renewing and have been told the last two can be be renewed on receipt of an email f...

Ah, I didn’t know that, thanks for the tip.

A little disappointed that the new app doesn’t give the facility to send/email the journey info/details so that they can be put into a spreadsheet.
Found that a useful element of the “old” app. Anyone else noticed or have I missed how to do it?

Unfortunately I had a similar problem with my previous Jaguar, an S-type. I had no fluid coming through the jets although the washer bottle was full. It needed a new pump owing to the washer pump being clogged up. Diagnosis was that I hadn’t diluted the screen wash sufficiently over a period of time...

Service once I took the car in was good, no quibble that the repair was to be carried out under warranty. Had to wait for almost three weeks for a courtesy car to be available, an E Pace, went to drive off, only 9 miles of fuel in it! Disappointed that they wouldn’t upgrade the ICT Pro software whil...

Thanks PaulC, you were spot on with your diagnosis. The car now back on home soil with a replacement for the split exhaust damper/mount. Technician said it was a fairly common problem.

Just dropped the car into Guy Salmon with knocking sounds from the exhaust, they suspect that the knocking is due to “faulty” exhaust mounts, apparently a fairly common problem. I’m expecting the car back sometime tomorrow.. Whilst the car is in for repair I asked if the ICT Pro software could be up...