[BOBCDP]

My car was 4 years old in February. At some time before I bought it, when actually a Jaguar fleet car, the service interval slipped by around 5 months. I had it serviced in July 21 so as far as I was aware the next service is due in July this year.
Just been looking at possible options and came across Jaguar 3+ Servicing.
Filled in my details and up came a quote for 3 services at 2 year intervals commencing 2023. I was surprised to see that as the dealers still quote 1 year intervals for an MY19 model. Even more surprised, no not surprised, Gobsmacked when I saw the price £2733.52 for 3 services. That was the pay as you go price but guess what? Same price for full payment. Thank you Jaguar. I don’t think I’ll bother

 

[chrisjp]

That's almost £1000 per service and is surely ridiculous, especially since a "service" is really only an oil & filter change, plus sometimes an air filter and cabin filter change and then a whole load of "inspections". Anything that they discover from the inspections is offered to be fixed at extra cost. Favourites appear to be corroded brake discs and tyres with still legal but lowish tread depth.
Much better to find an independent Jaguar specialist to do the work, and it still possible to get this entered onto the car's service record in JLR's computers.
The only possible drawback of not using a Jaguar dealership is the diminished chance of getting a goodwill contribution from JLR if there is a catastrophic and expensive engine or transmission failure. But such goodwill payments seem to be a bit hit and miss anyway, given reports on this and other Jaguar forums.

 

[fraser]

Jaguar recommend all flexible brake hoses are replaced at 5 years. There is probably a brake fluid change as well in there somewhere, but it does still seem expensive. Maybe there are discs and pads included ? I would want to know what is included, because my service plan with Crewe Jaguar is nowhere near that sum of money.

 

[BOBCDP]

Following on from my original post and looking at possible service options, the quote on the Jaguar website for my MY19 30T stated 2 year / 21000 mile service intervals rather than the original 1 year / 16000 mile for MY19. MY20 and later is 2 year / 21000 but I wanted to be sure of the official line in order to keep the correct service records. I sent an email to crc asking them (1) To confirm that they would add services to the online record on submission of non dealer invoices and (2) To confirm the 2 year / 21000 mile service interval for my car was correct.

They confirmed (1) was correct but (2) The original 1 year / 16000 mile was still the current requirement.

I wrote back querying why their own official website had produced a quote for my MY19 which had the same intervals as MY20 but crc were saying the original intervals were correct.

The answer I got back was " Please accept my apologies, I have rechecked your vehicle this morning and it looks to have refreshed on our side to show every 24 months."

So there you have it. I assume the same intervals now apply for all 20T, 25T and 30T cars. Every 2 years or 21000 miles. If you put your own car details in the service calculator, it should confirm it.

I intend to do yearly oil and filter changes anyway and then just do an official service every 2 years.

 

[bik3rz]

quoted price is truly laughable. i would think someone will go for it, but jeeez, this is daylight robbery

 

[Hondarayblue]

I had my15 plate 3 litre XES serviced this morning using the 3+ service scheme. Total cost of £378 including vat. I thought this to be quite reasonable compared to the price I was quoted(£360) by a well known independent garage 20 miles away. I got the usual report from Jaguar plus the inspection video. No faults or advisories.

 

[PaulTolga]

So there you have it. I assume the same intervals now apply for all 20T, 25T and 30T cars. Every 2 years or 21000 miles. If you put your own car details in the service calculator, it should confirm it.
I intend to do yearly oil and filter changes anyway and then just do an official service every 2 years.

Looking at UK info here: Jaguar Owner Information

I have an MY18 25T. It states 12 months, 24,000km intervals alternating between A and B services (~16k miles).
However, MY19 doesn't show anything useful I can find, although you appear to have confirmed higher. I can't see it though.

I'm confused. What changed on Ingenium engined cars between MY18->MY19 to increase the service period to 24 months/21k miles?

I don't go to Jaguar any more anyway, I have highly trusted local mechanic (ex Jaguar and Mercedes). He has done my last 4 cars and I trust him completely. As I do around 8-9k miles a year I will likely stay with him for an annual service which is around half any Jaguar prices or less. But I am certainly unsure of official guidance and so, it seems, are Jaguar themselves...

btw, I didn't know Jaguar would update the online history, so I may try that. The whole online service record thing looks like a racket to me.

 

[Fighterpilot]

Removed for the time being until I delve deeper into my facts which seem to have altered in the past 24 hours.

OK, here is what I thought I hadat Inchcape. Fill in the details required for your car and see what the quote is. Mine is pennies under £400 inc all filters, oil and MOT I think brake fluid change is a further £69. It's a fairly large service as it's classed as 84000miles

 

[IvorB1H]

I must admit I was always happy with the service at their Chester showroom/ garage not paid much attention to the cost though as it wasn’t me paying

they did do a few jobs on the E-Pace as goodwill without me even asking so no complaints

 

[PaulTolga]

I must admit I was always happy with the service at their Chester showroom/ garage not paid much attention to the cost though as it wasn’t me paying

yeah, they're all good when that's the case
This is the third Jag I have owned across the transition from free service to not free and it's at that point I have seen the error of giving them carte blanche....
Not that Jag dealers are unique. They all do it.

 

[IvorB1H]

Ha no we didn’t take the service plan but work covered the servicing costs so if they were inclined to they could have ratcheted up the price.

 

[BOBCDP]

Service costs started to really take off when the car mechanic became a vehicle technician and they gave them all a bloody laptop 🙄🙄

 

[IvorB1H]

And they started putting plastic covers on the engines

 

[Dragos]

First thing what I've done after becoming proud owner of a Jaaaag was to remove that stupid cover. I like to lift the bonnet twice a week to see what's going on under the hood plus I have a silly idea that cover prevent heat from dissipating.

 

[PaulTolga]

In support of Jaguar (sort of), she-who-must-be-obeyed has a Kia Ceed. Actually a very nice little car indeed. Kia have really come a very long way in the last decade IMHO.

But the Kia dealer wanted £79+VAT to replace an air filter.
I bought her one for £13 and told her to install it herself, which she did in 3 minutes as it sits inside the glovebox. She was amazingly proud of herself.

Like I said, all the dealers are at it. And Kia have silly plastic covers on their engines too. To make them look less like engines I suppose. Like concealing exhausts reduces exhaust. Daft.

 

[BOBCDP]

And they started putting plastic covers on the engines
[/QUOTE
And of course when it became non-pc to have cars with nipples and they consfiscated all the grease guns 😬😬

 

[Dragos]

For 2.0D, parts for a full service are £133.
OIL FILTER JDE37128 - £12.99
AIR FILTER T4A6124 - £9.65
POLLEN FILTER C2S52338 - £17.99
FUEL FILTER T2H34766 - £46
ENGINE OIL – 5L SHELL HELIX 0W-30 ULTRA PRO AJ-L - £47 (5L £35.74)

Rest of full service are checks, ex: door close, wipers, seat belts etc what most are checked during MOT.

 

[BOBCDP]

Out of interest, a couple of years ago when I had my 180D, I dissected the official service schedule into 4 parts as shown below:

MOT, SERVICE, DRIVER, DRIVER +

MOT items are covered anyway so no need for them to be done twice. 21% of the list.

Service items by garage for those who do not want to open the bonnet or the boot. 49% of the list.

Driver items are what I would consider the user would be totally familiar with anyway. No need to open the bonnet or the boot. 33% of the list.

Driver + items would be for those who like a bit of motor diy. In this case that would be 64% of the list with Service items then dropping to 18%.