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Discussion Starter · #1 ·
Hello i've read a few posts of customers phoning the jaguar factory direct to find out the actual build date.

Does anybody know the number to call and what department is best to talk to? And what information would i need to provide?

Thanks!
 

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I just went on the Jag main site and emailed customer services with the Jag order number (that may not be exactly what its called but I'm sure you'll know what I mean) on my order form.

They phoned me very quickly after receiving my email. It took them about a week to get back to me with an email detailing date for build and date of delivery to my dealer.

Good luck!
 

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Discussion Starter · #3 ·
cymro said:
I just went on the Jag main site and emailed customer services with the Jag order number (that may not be exactly what its called but I'm sure you'll know what I mean) on my order form.

They phoned me very quickly after receiving my email. It took them about a week to get back to me with an email detailing date for build and date of delivery to my dealer.

Good luck!
Thanks mate! I will do that now. But for some reason there is no order number or code on my forms. Strange!
 

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A few people have suggest TOPIx but I've logged onto it, put in the number I have and it didn't show up... I guess I have to wait until my dealer calls....
 

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Discussion Starter · #5 ·
u2_storm said:
A few people have suggest TOPIx but I've logged onto it, put in the number I have and it didn't show up... I guess I have to wait until my dealer calls....
Thanks. I have no order number on my forms though haha. Its probably not even on order knowing my luck
 

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I e mailed them through the main Jaguar web site, leaving all my details and the nature of my enquiry, that was 4 days ago, not heard diddly.
 

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Hi I did the same thing after a conversation with my supplying dealer, Stratstone Newcastle. They knew nothing other than my car was "built" 3 weeks ago and said it was possibly in "quality checks" but could add nothing further. My date is currently 17/7 having been changed several times from 20/6.
I have yet to receive the courtesy of a reply from Jaguar customer services.
 

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i usually manage to get hold of them through facebook just say you need to speak to someone leave your name number etc and they phone back within a few hours
 
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