That is a legitimate concern, for sure @IvorB1H. I can ill afford to dither!Problem is if you take too long to get a legal ‘team’ letter out and they decide to dissolve the business then you’re screwed the sooner you take proper legal action the better imho but that’s based on inter business non payment of invoices and having to get winding up petitions in etc.
methinks the same principles will apply between a customer and seller though?
I'm only acting on the guidance of Citizens Advice, so far.
In the meantime, it is inevitably affecting my ability to do my day job; just don't tell my boss.