Oil leak from rear timing cover / sandwich plate

Engine, Exhaust, Drivetrain, ECU Faults and Fixes
Post Reply
Tigers97
Posts: 2
Joined: Wed Oct 28, 2020 2:24 pm
Location: Selby

Oil leak from rear timing cover / sandwich plate

Post by Tigers97 » Wed Oct 28, 2020 2:38 pm

Hi,

I am new to this forum so please bare with me!

My car has just been into a jag specialist where it has been found the rear timing cover / sandwich plate has little to no sealant on (from when I got my timing chain replaced under warranty at Jaguar main dealer) which is causing oil to escape and make oil spots on my drive (which is why I took it in)

I have spoke to the main dealer about getting this sorted as parts have a 2 year warranty and the sealant has clearly failed or not enough applied to start with. Because the work has been done under a warranty already and I am now outside the 3 years manufacturers warranty they will not do the work under a ‘warranty’ repair.

This work cannot be carried out at the jag specialist until the new year due to the place being busy and having to drop the engine out to do the work.

What would anyone recommend in the mean time to prevent excessive oil loss. I have been thinking about these putty’s but don’t know how effective these are for a long duration.

Jaguar XE R-Sport 2.0 AWD 2016

BOBCDP
Posts: 740
Joined: Wed Jun 22, 2016 8:51 pm
Location: Vale of Glamorgan

Re: Oil leak from rear timing cover / sandwich plate

Post by BOBCDP » Wed Oct 28, 2020 3:17 pm

If the timing chains were replaced under warranty and now there is an oil leak caused by faulty workmanship during the replacement. never mind about parts warranty, the main dealer where you had the original job done should sort it out at no cost to you. Sounds to me like they are trying to fob you off because it is their error and they won't be able to claim the cost of sorting it out back from Jaguar. Insist they repair it at no cost to you and if you have no joy, write to Jaguar direct (CRC on here) and see what they say.
2020 - MY19 2018 R-Sport 30T AWD, Firenza, Adaptive Dynamics, Pano Roof, Touch Pro Dual, 40/20/40 Folding Seats. Heated s/wheel

2016- 2020 MY16 2015 R-Sport 180d, Auto, Yulong White,

Tigers97
Posts: 2
Joined: Wed Oct 28, 2020 2:24 pm
Location: Selby

Re: Oil leak from rear timing cover / sandwich plate

Post by Tigers97 » Wed Oct 28, 2020 4:12 pm

Thanks BOBCDP,

I have spoke to JLR where my timing chain was replaced under warranty. They reiterated the fact that I am out of warranty and the only thing they can offer is for me to pay £200 for the diagnostics and then to fight with the service dept to see if they will do a gesture of good will to resolve this issue.

For me it is a difficult one as the repair work was done over a year ago and they never gave me any paperwork due to having to go through jct600 Peugeot where I bought the car from. I gave in asking for the paperwork after several months of chasing this.

I am thinking that they could easily say that anything could of happened in this period and then I am then £200 down and in the same situation.

BOBCDP
Posts: 740
Joined: Wed Jun 22, 2016 8:51 pm
Location: Vale of Glamorgan

Re: Oil leak from rear timing cover / sandwich plate

Post by BOBCDP » Wed Oct 28, 2020 5:48 pm

Tigers97 wrote:
Wed Oct 28, 2020 4:12 pm
Thanks BOBCDP,

I have spoke to JLR where my timing chain was replaced under warranty. They reiterated the fact that I am out of warranty and the only thing they can offer is for me to pay £200 for the diagnostics and then to fight with the service dept to see if they will do a gesture of good will to resolve this issue.

For me it is a difficult one as the repair work was done over a year ago and they never gave me any paperwork due to having to go through jct600 Peugeot where I bought the car from. I gave in asking for the paperwork after several months of chasing this.

I am thinking that they could easily say that anything could of happened in this period and then I am then £200 down and in the same situation.

if I understand correctly what you say, I think the point is that you are not speaking to JLR but to a JLR dealer which is a totally different thing. If they think the oil leak is down to their shoddy workmanship, they will do everything they can to sqirm their way out of doing the repair because they know they won't get paid by JLR. The dealer would only have replaced the timing chains in the first place when they received authorisation so there is bound to be a record of what was done. If you take something apart, then it should be put back together properly and if you now have an oil leak which in your view was due to them not completing the job properly, then it is the responsibilty of the dealer to fix it.

Contact Jaguar CRC with VIN number etc. Tell them when the work was done and if possible send some photos showing exactly where the leak is. Explain the negative reaction from the dealer and ask them if they think it is acceptable to get oil leaks only a year after the warrantly work was completed.
2020 - MY19 2018 R-Sport 30T AWD, Firenza, Adaptive Dynamics, Pano Roof, Touch Pro Dual, 40/20/40 Folding Seats. Heated s/wheel

2016- 2020 MY16 2015 R-Sport 180d, Auto, Yulong White,

User avatar
RalphieM
Posts: 115
Joined: Mon Sep 23, 2019 2:46 pm
Location: North London

Re: Oil leak from rear timing cover / sandwich plate

Post by RalphieM » Wed Oct 28, 2020 7:09 pm

I fully endorse the comments above from BOBCDP.
I have been having issues with my local JLR dealer and it was only after contacting CRC that things slowly began to move forward.
MY18 Dark Sapphire R-Sport 250, Black Pack, Heated Screen, Heated Steering Wheel, Dual Screen ICT Pro, TFT Cluster, Meridian surround sound,19" Sparkle Silver 5071's, Ebony/Light Oyster, Adaptive & Configurable dynamics.

Post Reply