Jaguar Remote App not working.

Audio, Navigation, Electronic Faults and Fixes
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davidcnash
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Joined: Mon Nov 20, 2017 12:46 pm
Location: MK15 9LA

Jaguar Remote App not working.

Post by davidcnash » Mon Nov 20, 2017 12:54 pm

The Jaguar Remote App on my iPhone has since yesterday stopped working, crashing with a message saying "Remote unexpectedly quit" and inviting me to send a report. I have tried reloading it from the Apple store but I get the same result. Anyone else had this problem and if so how can it be fixed please?


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Vespa
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Joined: Sun Oct 11, 2015 10:50 am
Location: North West UK

Re: Jaguar Remote App not working.

Post by Vespa » Mon Nov 20, 2017 1:36 pm

Yes all over the weekend and I blame JLR servers that cannot cope or have faults.
Back with my XE :D


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PhilB
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Joined: Mon Aug 17, 2015 12:57 pm
Location: South Buckinghamshire

Re: Jaguar Remote App not working.

Post by PhilB » Mon Nov 20, 2017 1:56 pm

Just tried mine on android and all is ok.
Current: XE S 380, Storm grey Pics Black venoms/black pack, 18 ways, BSM, 40/20/40, ICTPro 380, parking pack, spare wheel.
Previous: 2015 XE S 340, British Racing Green.


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Vespa
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Joined: Sun Oct 11, 2015 10:50 am
Location: North West UK

Re: Jaguar Remote App not working.

Post by Vespa » Mon Nov 20, 2017 2:32 pm

Mine isn't working but S/S is fully operational this morning after a two day lay up.
Back with my XE :D


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ColinR
Posts: 284
Joined: Sun Oct 01, 2017 10:13 pm
Location: South Hampshire, UK

Re: Jaguar Remote App not working.

Post by ColinR » Mon Nov 20, 2017 2:47 pm

Mine is working well now (Android) after a flakey week or so. Stop/Start not working at all now.


Phil
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Joined: Tue Feb 02, 2016 11:19 pm
Location: Monmouthshire

Re: Jaguar Remote App not working.

Post by Phil » Mon Nov 20, 2017 3:08 pm

All ok on my iPhone, has been all weekend


jaguarnewbe
Posts: 41
Joined: Sat May 20, 2017 3:39 pm

Re: Jaguar Remote App not working.

Post by jaguarnewbe » Mon Nov 20, 2017 6:28 pm

My remote start has not worked for over two weeks now, and S/S not operated for over 4 months. I am reaching the conclusion that the XE is a second rate vehicle and I really wish I had not bought one, never again.


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PhilB
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Joined: Mon Aug 17, 2015 12:57 pm
Location: South Buckinghamshire

Re: Jaguar Remote App not working.

Post by PhilB » Tue Nov 21, 2017 8:09 am

jaguarnewbe wrote:
Mon Nov 20, 2017 6:28 pm
I am reaching the conclusion that the XE is a second rate vehicle and I really wish I had not bought one, never again.
Bit harsh?
These things always come up at this time of year.
Remote start as people are now trying it due to the weather. Most of the time it's the Jag servers or poor signal for the car's inbuilt system.
Not the car's fault.
Stop start?
Again, cold weather means lot's of heating etc going on so it won't work.
Doesn't make the car second rate imho.
:D
Current: XE S 380, Storm grey Pics Black venoms/black pack, 18 ways, BSM, 40/20/40, ICTPro 380, parking pack, spare wheel.
Previous: 2015 XE S 340, British Racing Green.


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ColinR
Posts: 284
Joined: Sun Oct 01, 2017 10:13 pm
Location: South Hampshire, UK

Re: Jaguar Remote App not working.

Post by ColinR » Tue Nov 21, 2017 8:37 am

Quite agree Phil. The stop/start on my wife's Corsa has stopped working as well although my daughter's Golf is OK but then she does much longer journeys than we do which keeps the battery topped up.


jaguarnewbe
Posts: 41
Joined: Sat May 20, 2017 3:39 pm

Re: Jaguar Remote App not working.

Post by jaguarnewbe » Tue Nov 21, 2017 9:01 am

PhilB wrote:
Tue Nov 21, 2017 8:09 am
jaguarnewbe wrote:
Mon Nov 20, 2017 6:28 pm
I am reaching the conclusion that the XE is a second rate vehicle and I really wish I had not bought one, never again.
Bit harsh?
These things always come up at this time of year.
Remote start as people are now trying it due to the weather. Most of the time it's the Jag servers or poor signal for the car's inbuilt system.
Not the car's fault.
Stop start?
Again, cold weather means lot's of heating etc going on so it won't work.
Doesn't make the car second rate imho.
:D
The Remote and S/S problems are just two of many problems I am having with the car, I waited 51 years to by my first Jaguar and now, because of the problems I feel really disappointed.


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