Remote locking issue

Audio, Navigation, Electronic Faults and Fixes
Firstgencunarder
Posts: 31
Joined: Fri Oct 11, 2019 3:24 pm
Location: Germany

Remote locking issue

Post by Firstgencunarder » Fri Apr 02, 2021 1:28 pm

Dear forum,
Today I realized that my car is not folding the mirrors and the siren is beeping twice.
Do I need to see the dealer or will it disappear somehow by itself?
Is it an malfunction? I know this behavior if one door is open for example.
Any advice is highly appreciated
Thank you
2018 XE 20D Ingenium Edition Black Pack AT RWD

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Fighterpilot
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Location: NW

Re: Remote locking issue

Post by Fighterpilot » Fri Apr 02, 2021 2:08 pm

Something may not be locking correctly (usually the bonnet) Have you left a key fob in the car? That will stop it locking. It may also be battery connected ie it needs a charge up. The XE does not like a low charge main battery. The bonnet catches may just not be knocking off the switch in the latches. Drop shut it from about 50cm. Try that and see how it affects it. Also check the boot is closing fully. Mine will sometimes look closed but isn't quite there.
R Sport 180D 2015

Firstgencunarder
Posts: 31
Joined: Fri Oct 11, 2019 3:24 pm
Location: Germany

Re: Remote locking issue

Post by Firstgencunarder » Fri Apr 02, 2021 2:41 pm

Ok I will have a try. Yesterday everything was fine. I am wondering that the doors and trunk are fully locked
2018 XE 20D Ingenium Edition Black Pack AT RWD

RoJo
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Re: Remote locking issue

Post by RoJo » Fri Apr 02, 2021 3:57 pm

If you have the remote app, can you check locking status on that?
Currently a Caesium Blue 30T Portfolio
Previously a Corris grey 25D R-sport

Firstgencunarder
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Joined: Fri Oct 11, 2019 3:24 pm
Location: Germany

Re: Remote locking issue

Post by Firstgencunarder » Fri Apr 02, 2021 4:33 pm

Locking status says open but the car is locked
2018 XE 20D Ingenium Edition Black Pack AT RWD

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Fighterpilot
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Re: Remote locking issue

Post by Fighterpilot » Fri Apr 02, 2021 4:58 pm

Try uninstalling the APP and reloading. Failing that try the reset proceedure mentioned in other posts on here.
R Sport 180D 2015

Firstgencunarder
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Location: Germany

Re: Remote locking issue

Post by Firstgencunarder » Sat Apr 03, 2021 9:36 am

Thank you for your comment, I deinstalled the app but no change at all. How do I proceed the reset? Where can I find it?
Is this procedure used at the car or in the app?
The app locks the car even if the key is inside.... this behavior is not clear to me.
2018 XE 20D Ingenium Edition Black Pack AT RWD

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Fighterpilot
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Re: Remote locking issue

Post by Fighterpilot » Sat Apr 03, 2021 12:09 pm

The reset is a bit of a pain but it sometimes cures things.
Have a look at this post,
viewtopic.php?f=20&t=9521&p=107021&hili ... et#p107021
R Sport 180D 2015

chrisjp
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Location: Seascale, Cumbria

Re: Remote locking issue

Post by chrisjp » Sun Apr 04, 2021 10:46 am

Fighterpilot wrote:
Sat Apr 03, 2021 12:09 pm
The reset is a bit of a pain but it sometimes cures things.
Have a look at this post,
viewtopic.php?f=20&t=9521&p=107021&hili ... et#p107021
My XE completely lost all communication with the JLR servers, and an App uninstall-reinstall made no difference. I fixed it by disconnecting the battery for around 10 minutes and then re-connecting. I think this forces the telecommunications module to re-boot. The only other things this disconnection affects are the electric windows which lose their "one shot" action and need to be reset by powering each one down and holding the switch on for a few seconds and then powering up and doing the same.
I suspect that this battery disconnect is all that Dealerships do when they talk about "resetting" the systems.
Chris Phillips. Jaguar XE HSE 250PS Petrol MY20. Portofino Blue, Light Oyster, privacy glass, heated steering wheel, Meridian 825w, space saver spare wheel, folding rear seat, black pack, 16-way driver seat

Firstgencunarder
Posts: 31
Joined: Fri Oct 11, 2019 3:24 pm
Location: Germany

Re: Remote locking issue

Post by Firstgencunarder » Sun Apr 04, 2021 2:40 pm

I disconnected the battery for around 30 mins but the power windows did not lose their auto close functionality.
I have no clue what it is, I’m pretty sure some sensor is defective or needs to get a restart
2018 XE 20D Ingenium Edition Black Pack AT RWD

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