White worm resulting from stone chips

Wheels, Tyres, Suspension, Chassis, Faults and Fixes
User avatar
EagleOne
Posts: 37
Joined: Thu Oct 19, 2017 8:03 pm
Location: West Central Scotland

White worm resulting from stone chips

Post by EagleOne » Tue Apr 28, 2020 9:40 am

Anyone have issues with white worm spreading from stone chips? I have the standard 5 spoke 18" alloys and the offside rear is showing a really bad patch halfway up one spoke. Can this be claimed under warranty?
MY18 XE R-Sport 25t Caldera Red

Zingiber
Posts: 89
Joined: Thu Sep 26, 2019 10:45 pm
Location: Somerset, UK

Re: White worm resulting from stone chips

Post by Zingiber » Tue Apr 28, 2020 10:09 am

It's the bane of all diamond cut wheels unfortunately. I highly doubt you'll be able to claim it on warranty.
MY2018 XE 25t R-Sport • Caesium Blue • Midnight Blue interior • InControl Touch Pro • 380w Meridian sound system.
It's got a CD player player player player player player

RoJo
Posts: 605
Joined: Tue Nov 06, 2018 9:26 pm
Location: West coast of Scotland

Re: White worm resulting from stone chips

Post by RoJo » Tue Apr 28, 2020 11:18 am

A very recent post on the subject;

viewtopic.php?f=8&t=9010

The 18" diamond cut look great when new, but they do seem to develope the worm too easily.
Currently a Caesium Blue 30T Portfolio :D
Previously a Corris grey 25D R-sport.

BOBCDP
Posts: 622
Joined: Wed Jun 22, 2016 8:51 pm
Location: Vale of Glamorgan

Re: White worm resulting from stone chips

Post by BOBCDP » Tue Apr 28, 2020 1:38 pm

EagleOne wrote:
Tue Apr 28, 2020 9:40 am
Anyone have issues with white worm spreading from stone chips? I have the standard 5 spoke 18" alloys and the offside rear is showing a really bad patch halfway up one spoke. Can this be claimed under warranty?

"Oh dear, yes most unfortunate. We realise the worm is halfway up one of the spokes and we can see you haven't rubbed it on a kerb, but it's damage from a flying stone which has chipped the surface so unfortunately it's not covered under the warranty. Oh and by the way neither is any sort of problem with your diesel cooler or air conditioning condenser covered either as they are susceptible to stone damage too" :cry: :cry: :cry:
2020 - MY19 2018 R-Sport 30T AWD, Firenza, Adaptive Dynamics, Pano Roof, Touch Pro Dual,
40/20/40 Folding Seats.
2016- 2020 MY16 2015 R-Sport 180d, Auto, Yulong White,

Jeff123
Posts: 109
Joined: Tue Dec 24, 2019 9:13 pm
Location: UK

Re: White worm resulting from stone chips

Post by Jeff123 » Wed Apr 29, 2020 4:19 pm

As mentioned on other post, I had a full set of BMW wheels replaced under warranty - not diamond cut. But, many other BMW drivers on the forums had their diamond cut wheels replaced. IMO, some wheels are not fit for purpose. At the same time, my wife had a 9-year old Corsa with virtually perfect alloys. It's not inevitable that alloys will all start to go this way.

I just think that it's worth trying Jaguar as your first port of call. Don't be fobbed off by some junior member of staff on service department who tells you it's normal. Complain and see where this gets you.

You have nothing to lose.
XE R-Dynamic 180d Eiger Grey MY20

Ian0304
Posts: 94
Joined: Mon Aug 19, 2019 8:56 pm
Location: Preston

Re: White worm resulting from stone chips

Post by Ian0304 » Wed Apr 29, 2020 5:47 pm

Agree with the above so go main dealer initially and if you feel you have grounds to do so then escalate it. I did on the wife’s previous Kia and they agreed to replace 2 alloys and refurb the other 2 at cost. Initially their in-house ‘warranty expert’ declined it until I asked to speak to him in person to give my perspective. He then reluctantly forwarded it through to Kia warranty who approved 2.
XE R-Sport 25D AWD, grey, 14 way memory seats/folding mirrors, advanced park, meridian, black pack, privacy, split/folding rear seats.

Pete McK
Posts: 223
Joined: Tue Feb 19, 2019 7:50 am
Location: Teesside

Re: White worm resulting from stone chips

Post by Pete McK » Sat May 02, 2020 12:11 pm

Got the same on mine, 18” diamond cut.
Pete.
'17 XE 180d, Caesium blue.

spritely
Posts: 510
Joined: Mon Sep 17, 2018 4:16 pm
Location: Llanon/Wales

Re: White worm resulting from stone chips

Post by spritely » Sat May 02, 2020 2:32 pm

Me too - Grrrrr


Mark
Corris Grey 180D R sport - loving it.

User avatar
EagleOne
Posts: 37
Joined: Thu Oct 19, 2017 8:03 pm
Location: West Central Scotland

Re: White worm resulting from stone chips

Post by EagleOne » Tue Jul 14, 2020 6:45 pm

Now that the lockdown has been lifted I've got a booking with the local main dealer on the 29th for them to take a look. I'll post once I've heard what they have to say.
MY18 XE R-Sport 25t Caldera Red

Ian0304
Posts: 94
Joined: Mon Aug 19, 2019 8:56 pm
Location: Preston

Re: White worm resulting from stone chips

Post by Ian0304 » Tue Jul 14, 2020 9:41 pm

One of my alloys with lacquer peel has just been rejected by my local dealerships workshop controller, who suggested it had been subjected to some sort of impact damage which is absolute garbage. However, I didn’t take it further as the dealership where I bought it from 9 months ago have agreed to pay for a full refurbishment at a local specialist of my choice. The wheel is currently in with them and due back Friday so it’s a good outcome. Always worth asking the question.
XE R-Sport 25D AWD, grey, 14 way memory seats/folding mirrors, advanced park, meridian, black pack, privacy, split/folding rear seats.

Post Reply