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Stolen :(

23K views 94 replies 36 participants last post by  Hammers 
#1 ·
Hi all,

Long time lurker on the forum, I had hoped my first post would have been under better circumstances. Last night my 2016 XE R-Sport was stolen from outside of my house. I heard my car alarm go for what must have been only about 10 seconds - as I went out to check they were speeding away with my car! I captured the whole incident on CCTV - it seems they come to the drivers door and it looks (and sounds) like they "pop" the lock within 30 seconds, once they are in the car the alarm sounds but is stopped after 10 seconds and a further 10 seconds later the car is started and being driven away.

I have an active in control subscription & that says the car is parked a couple of streets away (it isn't) so they seem to have somehow bypassed/disabled that too.

How?? Surely it shouldn't be this easy to steal an expensive modern car? It's not even keyless entry
 
#2 ·
Jeez, what a way to start on a forum! Commiserations.

Sounds like they got in through the OBD port, which shouldn't be possible of course. Did they get the doors open and was it double locked?
 
#3 ·
Sorry to hear this. Trouble is, the criminal scum make a full time job of developing ways to steal people's hard earned money and possessions, so what was secured last year is easy pickings this year. If your car has been targeted, there's very little you can do prevent them taking it. The law is a toothless sham, so there's no motivation for them so desist. Put me in charge of things, I'll sort the scum out properly.
 
#4 ·
RoJo said:
Jeez, what a way to start on a forum! Commiserations.

Sounds like they got in through the OBD port, which shouldn't be possible of course. Did they get the doors open and was it double locked?
They managed to get just the drivers door open, and yes it was definitely double locked so even more strange.

Here is a link to the footage...if it's uploaded correctly

https://share.icloud.com/photos/0uD5B4R-WqGqZDmq3lZxoXKLg
 
#5 ·
That is disturbingly quick, and shouldn't be possible in a modern "premium" vehicle.

Looks like I'm going to have to invest in a Krooklock or similar for my next visit to London.
 
#6 ·
Sorry to hear this. A GPS jammer might have been used to disable the position reporting of "in control".

I also was very surprised at how quick the scum opened the door, disabled the alarm and then started the car.
It is quite astonishing that a modern cars security can be circumvented so quickly.

The scum really do deserve a good thumping.
 
#9 ·
Where do you keep your car keys ?
What the PODT (Pieces Of Dog Turd) do is they have a little receiver connected to a device that can transmit, and they go looking for a signal from your keys. Once they detect this, they re-transmit it to a device held by a second person who is standing near the car which transmits the key signal to the car that then unlocks the doors and allows the engine to be started.
The only safe way is to keep your keys in a steel box, so the signals from the key ring cannot escape. More modern keyless entry systems now have time-outs, and shut the keys down after an interval without any key movement. Obviously it's more complex than that, but you get the idea.
 
#10 ·
fraser said:
Where do you keep your car keys ?
What the PODT (Pieces Of Dog Turd) do is they have a little receiver connected to a device that can transmit, and they go looking for a signal from your keys. Once they detect this, they re-transmit it to a device held by a second person who is standing near the car which transmits the key signal to the car that then unlocks the doors and allows the engine to be started.
The only safe way is to keep your keys in a steel box, so the signals from the key ring cannot escape. More modern keyless entry systems now have time-outs, and shut the keys down after an interval without any key movement. Obviously it's more complex than that, but you get the idea.
The car isn't keyless entry so I don't think this is how they got in, I do however actually keep my keys in a faraday box just as a matter of habit along with my son's as his IS keyless entry.

I think the most likely explanation is maybe some kind of copy of the emergency skeleton key was used to get in the door, and then something plugged into the OBD port to start it - but surely it shouldn't be THAT easy?? 43 seconds from touching the door handle to driving away
 
#11 ·
Genuinely gutted for you. At least no-one was hurt and they didn't break into the house for the keys.

This is why I moved away from BMW, a BMW, even remotely sporty, is a magnet for it. A mate of mine now has to park his M240i in the next street, as they've broken into his house twice for BMWs off the drive (once for his (recovered) and once for his dads 330e)

Will you replace with similar? Or is it too early to be thinking about it?
 
#12 ·
Elsa_jag said:
Genuinely gutted for you. At least no-one was hurt and they didn't break into the house for the keys.

This is why I moved away from BMW, a BMW, even remotely sporty, is a magnet for it. A mate of mine now has to park his M240i in the next street, as they've broken into his house twice for BMWs off the drive (once for his (recovered) and once for his dads 330e)

Will you replace with similar? Or is it too early to be thinking about it?
Not sure what I'll replace it with...guess that sort of depends on how the inevitable battle goes with the insurance regarding its value!
 
#13 ·
I'm guessing that they used a Turbo Decoder to get the door open. There's a sound as they reach the car which could be the keyhole cover being snapped off. Obd port for the rest but it is so quick.

I moved my OBD port from its usual position a few months back and have a "OBD port disabled" sticker on the drivers window. Stoplock Pro now ordered for when it's parked in less salubrious areas.
 
#14 ·
So sorry to hear this. It makes me so mad when these scum get away with it. Even if they're caught the punishment is a joke. They need instant justice on the end of a rope
 
#16 ·
So sorry to hear that. I think I've only seen 1 or 2 other occasions of XEs being stolen on this forum so hopefully this isnt the start of a growing trend. Horrible world we live in where the police don't care and car manufacturers pretend there isnt a problem. I coincidentally got an email from Jaguar UK about protecting cars from theft too so I think they know it's a problem (or trying to sell their incontrol services)
 
#17 ·
If you get it back or get another, the secure tracker from jag incontrol is worth it. They call you within minutes if the alarm goes off and the tracker is built into the car. Has anyone done a ghost immobiser requiring a button sequence for startup?
 
#18 ·
Sorry to hear of your car being stolen. I go along with the lock being opened with the key clone or even just a piece of suitably shaped metal. Several years back I mastered getting in any car ( not to steal it) using a key from a similar car that wasn't the actual key. I once saw a woman lock her car and left the keys inside with her two youngsters. (That was easy back then) She was in hysterics and I opened the door with my key in about 3 seconds. Looking at the XE mechanical key I think my method would achieve the same result. Obviously I am not saying how on here but I bet it can be done and they know the method. Then it is the OBD port and gone in another 10 seconds. Looking at your CCTV shots they have sussed out your car previously as they went to it with an obvious mission to steal it.
 
#19 ·
Hello Stolenjag.

I'll refrain from saying welcome to the forum, under these circumstances.

As you can tell everyone feels your pain - I can only hope that the resolution is smooth and swift for you.

I've posted the link over on the F-Type forum which is where I migrated to a few years back.

As has been said, they didn't break in and no one was hurt, which is to be thankful for, considering the way these scum operate.

Keep us updated on any news and try not to give them the satisfaction of stressing you out over the experience.

All the best.
 
#20 ·
Thanks for your replies everyone.

No new updates of any note. Less than impressed with the insurance's (Tesco) response so far - no communication from them since me making the initial report at the weekend. Maybe that's normal as I've never been through anything like this before, but I just expected things to move quicker.

The police have been quite responsive & have sent several emails asking for footage from particular times as they have seen something they want to explore further. They have also said they are going to canvass for cctv in the direction we know they went, particularly to see what happens with the accomplice that was on foot. To be fair they're taking it more seriously than I expected, I thought they'd just give a crime reference and put the reg into their ANPR computer, so it's nice to see they are putting some effort into investigating it.

What I still find strange is that "in control" still says it's able to contact the vehicle, for example if I attempt to lock/unlock it, it's says that's been successful - I thought that required the car to return a signal to confirm this?
 
#23 ·
Kaikoura said:
What is showing as the latest journey on your InControl home page?
It shows a trip to the end of my street & then the travel line goes off the road straight through a couple of rows of houses to an adjacent street, and that's where it says the car is. It also says the journey length was 1.9 miles when the reported end location is probably 0.2 miles away at most
 
#25 ·
Stolenjag said:
Kaikoura said:
What is showing as the latest journey on your InControl home page?
It shows a trip to the end of my street & then the travel line goes off the road straight through a couple of rows of houses to an adjacent street, and that's where it says the car is. It also says the journey length was 1.9 miles when the reported end location is probably 0.2 miles away at most
That is very worrying. Might be worth an official enquiry to JLR to get their view on how the security system and location data has been so easily defeated.
 
#26 ·
Where does incontrol get the distance from? If it's from the car (Odometer) rather than the gps then the car could be parked within that 1.9 miles, possibly in a container.
 
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