Recovery and extended warranty such as AA, RAC etc

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Derek Mitchell
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Joined: Tue Jan 16, 2018 7:15 pm
Location: RUGBY WARKS UK

Re: Recovery and extended warranty such as AA, RAC etc

Post by Derek Mitchell » Wed Jan 09, 2019 6:40 pm

RE;- extended warranty/Jag recovery assist ect. My 3 year warranty expires April 2019. What to do?. My dealer has quoted £694 per annum to include recovery/roadside assist!. Seems a bit steep to me,anyhoo,I renewed my EX R Sport 240 petrol insurance today with L-V ABC, which offered recovery/roadside assist to my home in Rugby from anywhere in the U.K for £58.00p,so have decided to go with that and skip the Jag,extended warranty offer. So now I will just pay as I go like I have for the last 55 years of motoring and hope for the best!. Pleased to read that Jag. are going to offer a servicing deal for our XEs in March 2019,and about time too. Anyone have any thoughts/comments on the subject,as I am sure many owners are,or will be in the same situation. Happy safe motoring everybody,and happy new year. Derek Mitchell XE 240 petrol,ford engine,Bluefire paint and a few more goodies ect.


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Vespa
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Location: North West UK

Re: Recovery and extended warranty such as AA, RAC etc

Post by Vespa » Thu Jan 10, 2019 9:51 am

It's funny but I have also gone with pay as I go but for some reason with the XE I took out an extended warranty last May. I bet that the parts for other makes are just as expensive these days and I can no longer do my own servicing. I suppose that being one of the first XE's made makes me think "But what if ?" Daft, I know as all jobs done so far are the main Achilles heal jobs of earlier cars and never really caused any major problems. I see GEM do a good rescue deal so may go with them. How stupid is it that the AA doesn't do Jag assist as a seperate item from normal membership.
180 diesel XE R Sport, with many extras :D


simpler
Posts: 129
Joined: Mon Jan 07, 2019 3:22 pm
Location: UK

Re: Recovery and extended warranty such as AA, RAC etc

Post by simpler » Thu Jan 10, 2019 10:06 am

Derek Mitchell wrote:
Wed Jan 09, 2019 6:40 pm
RE;- extended warranty/Jag recovery assist ect. My 3 year warranty expires April 2019. What to do?. My dealer has quoted £694 per annum to include recovery/roadside assist!. Seems a bit steep to me,anyhoo,I renewed my EX R Sport 240 petrol insurance today with L-V ABC, which offered recovery/roadside assist to my home in Rugby from anywhere in the U.K for £58.00p,so have decided to go with that and skip the Jag,extended warranty offer. So now I will just pay as I go like I have for the last 55 years of motoring and hope for the best!. Pleased to read that Jag. are going to offer a servicing deal for our XEs in March 2019,and about time too. Anyone have any thoughts/comments on the subject,as I am sure many owners are,or will be in the same situation. Happy safe motoring everybody,and happy new year. Derek Mitchell XE 240 petrol,ford engine,Bluefire paint and a few more goodies ect.
Hello from F-Type sister forum, been lurking on here as we look to replace the family car possibly with XE (or e-pace). Unsure whether your quote was from JLR or dealer but you can get an online quote for extended warranty from JLR here:
https://jaguar.motor-admin.com/warranty ... -details-1

Attached is the what the JLR extended warranty includes and excludes (note is does include £750 MOT voucher and 7 days hire car as well):
extended-warranty-ipid.pdf
(316.34 KiB) Downloaded 29 times
policy-document.pdf
(1.14 MiB) Downloaded 22 times


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Repairman
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Location: Dorset

Re: Recovery and extended warranty such as AA, RAC etc

Post by Repairman » Thu Jan 10, 2019 5:01 pm

Hi Simpler, yes I had same docs, it was just with my experience so far, majority of fixes have been software updates
It will get very interesting when cars become more attached to the internet, and some of these updates will be security updates, so if you don't want to pay for them, you will run the risk of someone hacking your car
XF Portfolio in British Racing Green


simpler
Posts: 129
Joined: Mon Jan 07, 2019 3:22 pm
Location: UK

Re: Recovery and extended warranty such as AA, RAC etc

Post by simpler » Thu Jan 10, 2019 5:55 pm

Repairman wrote:
Thu Jan 10, 2019 5:01 pm
Hi Simpler, yes I had same docs, it was just with my experience so far, majority of fixes have been software updates
It will get very interesting when cars become more attached to the internet, and some of these updates will be security updates, so if you don't want to pay for them, you will run the risk of someone hacking your car
Guidelines and legalisation for car manufacturers with SOTA capabilities are already being discussed.
Jaguar have a small section on their website - https://www.jaguar.co.uk/owners/software-update.html - but it doesn't say a lot.

The guidelines being drawn up state that safety and security critical updates will have to be free regardless of warranty entitlement. Improvements made during warranty periods would also have to be free.

However, manufacturers will need to decide for themselves when and how to charge for new services and improvements outside of warranty, which may help to sharpen brand differentiation apparently! IE consider an iPhone, you only get the updated features for so long, so an old iPhone 7 for example may only run IOS version 10.x but you still get security updates so it will update from version 10.3 to 10.4 but version 11 is never available.


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Vespa
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Re: Recovery and extended warranty such as AA, RAC etc

Post by Vespa » Mon Mar 11, 2019 1:00 pm

I have revisted this after spending a few hours sifting through the reviews of all the breakdown companies. I also read BobMcN's post about RAC renewal. I had seriously cosidered GEM with such glowing 5Star reviews and Which, Auto Express bulling up. Their 5* reviews are nearly all about how easy it was to join and not about the breakdown service which their 1&2* reviews are in the main about losy service. The AA were honest enough in their reviews willing to highlight lousy and good service at the roadside. Furthur delving, I asked the online chat how much more expensive would the second year and subsequent years would be after the one year introductory offer ended. To my surprise I was told around 40% more. I actually thought that they would faff around that question but no straight forward answer with no flannel. Seeing as the AA covers Jag assist now, it's more than likely that I will buy AA cover. I did look at Greenflag again but their database gives the wrong BHP for my car. It can be entered manually and they seem to have quite good reviews but those are all bunched together, good and bad and would take 6 months to read through.
180 diesel XE R Sport, with many extras :D


GoralGT
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Joined: Sat Mar 30, 2019 4:36 pm
Location: Livingston

Re: Recovery and extended warranty such as AA, RAC etc

Post by GoralGT » Sat Mar 30, 2019 5:27 pm

Hi Guys,

I just bought 2016 XE manufacturer warranty expired on 2nd of March and they offered me to purchase extended warranty. Do you have any experience with dealing with them? It's my first Jag so not sure what to expect. I had Audi for last 3 years and never had any problems but I know the make but Jaguar XE is quite new on market with new Jag engine etc so not sure what to expect and that's why I was considering it. How was your XE's in last year or two? Is it worth to buy it? I'm worried by some electronic issues or issue which was described on forum that suddenly engine went down and eventually replaced.

Is there a chance to check service history? It has 31k miles at the moment but I can't find out where it was originally bought. I would need to call all Stratsone dealers to find out?

Please let me know


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Stephen
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Joined: Sun Aug 30, 2015 4:09 pm
Location: Malta

Re: Recovery and extended warranty such as AA, RAC etc

Post by Stephen » Sat Mar 30, 2019 5:50 pm

@GoralGT, first of all congrats on your new acquisition :)

Can you please be a little more specific as to which issue you're speaking about?


GoralGT
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Joined: Sat Mar 30, 2019 4:36 pm
Location: Livingston

Re: Recovery and extended warranty such as AA, RAC etc

Post by GoralGT » Sat Mar 30, 2019 6:01 pm

Thx Stephen :)

I'm not sure are there any Hehe :)?

I'm just thinking is there a lot of issues which can be dealt just by the dealers ot you guys are using local trustfull garages?

Do you guys have any experience with EW? Is it worth the money or probably nothing will happen and I can spend for privacy glasses or nicer wheels hehe?

Sorry for daft questions but I just don't know anything about XE's how reliable are they.


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Stephen
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Re: Recovery and extended warranty such as AA, RAC etc

Post by Stephen » Sat Mar 30, 2019 6:37 pm

Well, I still do not have my XE, as I'm still waiting for delivery of my brand new MY20 P250S this summer.

But what I can say is that I have been a forum member since August 2015, so just after the very first cars started being delivered, and closely following progress.

The first year cars suffered from a number of niggles because the XE was new from the ground up; the Ingenium diesel engine was new as well, and being made at the then brand new Engine Manufacturing Centre in Wolverhampton.

However JLR have carefully worked through the issues over time and no major problems have emerged on cars built from year 2 onwards. For example, I haven't read of a single major issue with the Ingenium petrol power unit which replaced the Ford sourced engine for MY18.

Jaguar dealers dealt with the issues that the early cars suffered as the cars were then still under warranty.


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