Online service history

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Chak59
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Location: Wirral

Online service history

Post by Chak59 » Fri Jul 13, 2018 6:08 pm

I suppose I'm old fashioned and have always had a manually stamped service record book before.

Purchasing an approved used XE recently, I was given a print of an online service history (only a PDI as it happens), but no web address was given. What will happen if I don't have the car serviced by a Jaguar dealer in future? How do I maintain the service history?
Jaguar XE Portfolio D Auto 180, 2017, Italian Racing Red. 19" black alloys.


Maccyn
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Location: Near Derby

Re: Online service history

Post by Maccyn » Fri Jul 13, 2018 6:28 pm

Mine had its first service by a Jaguar dealer over a year ago. They have yet to upload anything to the online service history. Fortunately I do have a paper copy which shows it was done.
2.0 i4 Diesel 163PS Manual R-Sport in Italian Racing Red, hole in the roof, noisy sound system


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Chak59
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Location: Wirral

Re: Online service history

Post by Chak59 » Fri Jul 13, 2018 6:54 pm

Maccyn wrote:
Fri Jul 13, 2018 6:28 pm
Mine had its first service by a Jaguar dealer over a year ago. They have yet to upload anything to the online service history. Fortunately I do have a paper copy which shows it was done.
Thanks for your response. How do you actually get access to the online history? Is there a web address?
Jaguar XE Portfolio D Auto 180, 2017, Italian Racing Red. 19" black alloys.


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PhilB
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Re: Online service history

Post by PhilB » Fri Jul 13, 2018 7:28 pm

Chak59 wrote:
Fri Jul 13, 2018 6:54 pm
Thanks for your response. How do you actually get access to the online history? Is there a web address?
Go here:
https://osh.jaguar.com/login?clearcache ... and=jaguar

You will need to register and apply for the keycode.
Once done you can just log in as normal.
XE S 380, Storm grey Pics Black venoms/black pack, 18 ways, BSM, 40/20/40, ICTPro 380, parking pack, spare wheel.
Previous: 2015 XE S 340, British Racing Green.


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pem
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Location: warwickshire, UK

Re: Online service history

Post by pem » Fri Jul 13, 2018 7:42 pm

Hi

Once you have registered and can access your online service history

If you click on "view service history" there seems to be links to "ADD JAGUAR SERVICE". and "ADD NON-JAGUAR SERVICE"

I haven't tried as my car was serviced by Jaguar dealer and they uploaded the details
R-sport 180 Diesel Auto Glacier white, jet/red leather, 19" black venoms,black pack, parking pack, climate pack, panoramic roof, privacy glass, 10 way electric seats, 4 way lumbar, powerfold mirrors with blindspot and lots more goodies


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Chak59
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Location: Wirral

Re: Online service history

Post by Chak59 » Fri Jul 13, 2018 7:45 pm

PhilB wrote:
Fri Jul 13, 2018 7:28 pm
Chak59 wrote:
Fri Jul 13, 2018 6:54 pm
Thanks for your response. How do you actually get access to the online history? Is there a web address?
Go here:
https://osh.jaguar.com/login?clearcache ... and=jaguar

You will need to register and apply for the keycode.
Once done you can just log in as normal.
Thanks Phil. It greys out when I get there and I can't get any further. Maybe it's a website maintenance issue?
Jaguar XE Portfolio D Auto 180, 2017, Italian Racing Red. 19" black alloys.


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PhilB
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Re: Online service history

Post by PhilB » Fri Jul 13, 2018 8:16 pm

Chak59 wrote:
Fri Jul 13, 2018 7:45 pm
Thanks Phil. It greys out when I get there and I can't get any further. Maybe it's a website maintenance issue?
It was a bit weird earlier.
Try this one:
https://osh.jaguar.com/login?brand=jaguar
XE S 380, Storm grey Pics Black venoms/black pack, 18 ways, BSM, 40/20/40, ICTPro 380, parking pack, spare wheel.
Previous: 2015 XE S 340, British Racing Green.


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Chak59
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Location: Wirral

Re: Online service history

Post by Chak59 » Fri Jul 13, 2018 8:35 pm

Phil,

Still the same. I'll try again tomorrow. It would have been good if Inchape had given it to me when I bought the car - I suspect I will be having my XE serviced outside of main dealers.

As an aside, well done for getting rid of the idiot who claimed to have multiple Jaguars but who could barely write English. These sites need to be moderated, otherwise they stoop to the lowest common denominator.
Jaguar XE Portfolio D Auto 180, 2017, Italian Racing Red. 19" black alloys.


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Bazzamf
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Location: Bucks

Re: Online service history

Post by Bazzamf » Fri Jul 13, 2018 10:15 pm

I had my first service in May and it was not recorded until I went back a few weeks later with a couple of issues and reminded them. It should be put on straight after the service but obviously depends on how someone feels on the day.
Bazzamf - XE 200 Ingenium Portfolio in Santorini Black


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PhilB
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Re: Online service history

Post by PhilB » Sat Jul 14, 2018 11:15 am

Chak59 wrote:
Fri Jul 13, 2018 8:35 pm
Phil,

Still the same. I'll try again tomorrow. It would have been good if Inchape had given it to me when I bought the car - I suspect I will be having my XE serviced outside of main dealers.

As an aside, well done for getting rid of the idiot who claimed to have multiple Jaguars but who could barely write English. These sites need to be moderated, otherwise they stoop to the lowest common denominator.
I had the grey out again today after opening the link when it came up with the language option.
I left it for about a minute and then got the "country" to select and it came up ok.
I just think it's slow but it will get there eventually.

As regard our "visitor" I banned him last year from the F-Type forums and Rob banned him from the Velar forums as he was on there at the same time.
I've now booted him off here twice and I've briefed the Mods on the F-Pace forums in case he appears there.
Got to admire his persistence though...................... :lol:
XE S 380, Storm grey Pics Black venoms/black pack, 18 ways, BSM, 40/20/40, ICTPro 380, parking pack, spare wheel.
Previous: 2015 XE S 340, British Racing Green.


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