What are these for?

Wheels, Tyres, Suspension, Chassis, Faults and Fixes
mash101_98
Posts: 330
Joined: Mon Oct 22, 2018 5:36 pm
Location: Birmingham

Re: What are these for?

Post by mash101_98 » Thu Jan 10, 2019 2:36 pm

Domfow wrote:
Thu Jan 10, 2019 2:18 pm
The easy way to resolve this issue is as follows:-

1. The Warning Notice on the screen becomes a plastic envelope
2. On delivery the PDI requires the transport stoppers to be removed and recorded on the PDI document
3. Put transport stoppers in plastic envelope , enter date actioned and VIN on envelope cover
4. Dealer returns a car transporter's worth of envelopes back to JLR for recycling of the transport stoppers,
5 Stoppers removed are recorded by dealer against VIN
6 On receipt of envelopes JLR can reconcile by VIN the Stoppers have been removed
All good, until it comes to relying on humans. It's a fact of life, all systems degrade and people will always get away with whatever they can get away with. Even all the ones that are properly removed, some will be lost or missing or put in the wrong envelope and then arguments as to whether it is the dealer or JLR who has lost them. People won't keep chasing them and won't be bothered when they are missing because it's probably something other than they're still on the car in most cases so the importance is lost.
R-Sport, 250 PS Petrol in Santorini Black and a big :D !


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pauljobr
Posts: 244
Joined: Mon Aug 17, 2015 11:54 am
Location: Bedfordshire

Re: What are these for?

Post by pauljobr » Thu Jan 10, 2019 2:49 pm

Well I have been out and taken them off myself, took less than 5 minutes with a trolley jack.

Will be interesting to see the difference in handling now, although I had not pushed the car hard I have done 500 miles and been through Milton Keynes a couple of times enjoying 'S' mode and the roundabouts.

The supplying dealer was of course very apologetic over the phone after seeing the photo of their mistake.
R-Sport 300, Corris Grey, Jet / Light Oyster.

Previous: R-Sport 180 Auto, Ultimate Black.


mash101_98
Posts: 330
Joined: Mon Oct 22, 2018 5:36 pm
Location: Birmingham

Re: What are these for?

Post by mash101_98 » Thu Jan 10, 2019 3:04 pm

pauljobr wrote:
Thu Jan 10, 2019 2:49 pm
The supplying dealer was of course very apologetic over the phone after seeing the photo of their mistake.
But are they posting any cake? :lol:
R-Sport, 250 PS Petrol in Santorini Black and a big :D !


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Vespa
Posts: 4774
Joined: Sun Oct 11, 2015 10:50 am
Location: North West UK

Re: What are these for?

Post by Vespa » Thu Jan 10, 2019 4:38 pm

Some dealers have to be watched. "I think my engines missing" "Well sir, we'll have a look" " No problems sir it's still under the bonnet" :lol: :lol: :lol:
180 diesel XE R Sport, with many extras :D


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bob_mcn
Posts: 669
Joined: Wed Aug 10, 2016 7:31 am
Location: Near Chester, Cheshire, UK.

Re: What are these for?

Post by bob_mcn » Thu Jan 10, 2019 7:04 pm

20170608_153422.jpg

:D :D
Bob McN.
Oct'16 to Oct'18: Caesium Blue, Portfolio 240, MY2017, selection of addons.
Oct'18 onwards : Caldera Red, XE 300 Sport, MY2019, bigger selection of addons
viewtopic.php?f=10&t=6930&start=20#p77545


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pauljobr
Posts: 244
Joined: Mon Aug 17, 2015 11:54 am
Location: Bedfordshire

Re: What are these for?

Post by pauljobr » Thu Jan 10, 2019 7:12 pm

mash101_98 wrote:
Thu Jan 10, 2019 3:04 pm
pauljobr wrote:
Thu Jan 10, 2019 2:49 pm
The supplying dealer was of course very apologetic over the phone after seeing the photo of their mistake.
But are they posting any cake? :lol:
Unfortunately not :( , might just have to go and get some of Bob's :D
R-Sport 300, Corris Grey, Jet / Light Oyster.

Previous: R-Sport 180 Auto, Ultimate Black.


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Domfow
Posts: 509
Joined: Fri Oct 21, 2016 10:57 am
Location: East Yorkshire

Re: What are these for?

Post by Domfow » Fri Jan 11, 2019 3:30 pm

mash101_98 wrote:
Thu Jan 10, 2019 2:36 pm
Domfow wrote:
Thu Jan 10, 2019 2:18 pm
The easy way to resolve this issue is as follows:-

1. The Warning Notice on the screen becomes a plastic envelope
2. On delivery the PDI requires the transport stoppers to be removed and recorded on the PDI document
3. Put transport stoppers in plastic envelope , enter date actioned and VIN on envelope cover
4. Dealer returns a car transporter's worth of envelopes back to JLR for recycling of the transport stoppers,
5 Stoppers removed are recorded by dealer against VIN
6 On receipt of envelopes JLR can reconcile by VIN the Stoppers have been removed
All good, until it comes to relying on humans. It's a fact of life, all systems degrade and people will always get away with whatever they can get away with. Even all the ones that are properly removed, some will be lost or missing or put in the wrong envelope and then arguments as to whether it is the dealer or JLR who has lost them. People won't keep chasing them and won't be bothered when they are missing because it's probably something other than they're still on the car in most cases so the importance is lost.
To stop system degradation, you write a Service Level Agreement with serious financial penalties for failure to comply, amazing the near 100% return you'll get.
Jaguar XE Portfolio 163ps manual Bluefire with Oyster leather, extras: xenon, reverse camera, heated screen, upgrade matts, dim mirrors


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