Jaguar Remote App

Audio, Navigation, Electronic Faults and Fixes
mars2le2
Posts: 21
Joined: Thu Jul 06, 2017 10:23 am
Location: Leicester, UK

Jaguar Remote App

Post by mars2le2 » Mon Jun 10, 2019 9:04 pm

Downloaded the new Jaguar Remote app from the App Store last Friday thinking that it replaced the old version. Just checked my bank account and there’s a payment for £3.99 with a reference of REMOTE...surely Jaguar aren’t charging for the app too in addition yearly subscription?

Anybody noticed this that has installed the new app?
MY2016 R-Sport Auto 163


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fred
Posts: 86
Joined: Mon Oct 31, 2016 3:07 pm
Location: London

Re: Jaguar Remote App

Post by fred » Mon Jun 10, 2019 9:39 pm

I downloaded it recently on iPhone App Store. Didn’t seem to be any charge


bhavicp
Posts: 24
Joined: Thu Apr 11, 2019 10:35 am
Location: United Kingdom

Re: Jaguar Remote App

Post by bhavicp » Tue Jun 11, 2019 10:41 am

I downloaded it last week, definitely no charge. You would've had to confirm payment when downloading it too, touch id or what have you. Must be some other app you have accidentally downloaded.
MY19 250PS R-Sport in White


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Vespa
Posts: 5169
Joined: Sun Oct 11, 2015 10:50 am
Location: North West UK

Re: Jaguar Remote App

Post by Vespa » Tue Jun 11, 2019 11:32 am

Has your mobile been compromised with a chargeware virus? I suggest you download an antivirus if you haven't already done so. "Lookout" is free and works well. If you use BT Internet you can have MacAfee free as well.
180 diesel XE R Sport, with many extras :D and working stop/start :lol: Made to work Feb 2019 by me


covkid
Posts: 31
Joined: Sat Feb 24, 2018 6:45 pm
Location: Coventry

Re: Jaguar Remote App

Post by covkid » Tue Jun 11, 2019 6:23 pm

A little disappointed that the new app doesn’t give the facility to send/email the journey info/details so that they can be put into a spreadsheet.
Found that a useful element of the “old” app. Anyone else noticed or have I missed how to do it?
XE 2.0D Portfolio 2016 (66) 2.0d, 180, Italian Racing Red with In Control Pro, Oyster leather, power fold mirrors
Previously S-type 2007 (07) silver, 2.7d, XS


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Repairman
Posts: 433
Joined: Thu Jul 13, 2017 8:06 pm
Location: Dorset

Re: Jaguar Remote App

Post by Repairman » Tue Jun 11, 2019 9:38 pm

I always use in control site to view download journey logs, you can select all you wish to download in one go, including multiple pages

https://incontrol.jaguar.com
2016 XF Portfolio in British Racing Green. previous 2016 XE R-Sport in Italian Racing Red


covkid
Posts: 31
Joined: Sat Feb 24, 2018 6:45 pm
Location: Coventry

Re: Jaguar Remote App

Post by covkid » Tue Jun 11, 2019 9:45 pm

Ah, I didn’t know that, thanks for the tip.
XE 2.0D Portfolio 2016 (66) 2.0d, 180, Italian Racing Red with In Control Pro, Oyster leather, power fold mirrors
Previously S-type 2007 (07) silver, 2.7d, XS


Amy1
Posts: 1
Joined: Wed Jun 12, 2019 12:24 pm
Location: Slough

Re: Jaguar Remote App

Post by Amy1 » Wed Jun 12, 2019 12:46 pm

Hi I just need some help I bought a 65 plate xe.
80000 mileage.
Few things wana ask I have checked engine oil and break fluid is very low do we get any warnings on dashboard or shall I just top up same thing with ad blue as well.
Last thing when I start in the morning it has bad smell
Which goes after 2o seconds or so.
Any help will be appreciated as I never drove diesel
Car before 😂


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Vespa
Posts: 5169
Joined: Sun Oct 11, 2015 10:50 am
Location: North West UK

Re: Jaguar Remote App

Post by Vespa » Wed Jun 12, 2019 1:24 pm

Amy1 wrote:
Wed Jun 12, 2019 12:46 pm
Hi I just need some help I bought a 65 plate xe.
80000 mileage.
Few things wana ask I have checked engine oil and break fluid is very low do we get any warnings on dashboard or shall I just top up same thing with ad blue as well.
Last thing when I start in the morning it has bad smell
Which goes after 2o seconds or so.
Any help will be appreciated as I never drove diesel
Car before 😂
Amy, top up any fluids you see need topping up and especially brake fluid. The Adblue will need topping up because if it gets too low the engine will not start. Adblue is available nearly everywhere now and Halfords do 10 litre bottles. Tesco and Morrisons also sell it. The smell on start up may be just the exhaust needing a good clear out ie a fast motorway run for about 30 mins. Not knowing this car I would suggest a full check up at a garage/dealer. Brake fluid is best changed at 2 year intervals. DO NOT rely on dashboard warnings. Your eyeball checks are far superior. Some outlets like National tyres will do a free safety check but be aware that they may also find problems.
180 diesel XE R Sport, with many extras :D and working stop/start :lol: Made to work Feb 2019 by me


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Repairman
Posts: 433
Joined: Thu Jul 13, 2017 8:06 pm
Location: Dorset

Re: Jaguar Remote App

Post by Repairman » Wed Jun 12, 2019 6:42 pm

On my 65 plate I waited for AdBlue to tell me it needed refill, and then put 10 litres in, you can over fill the tank and get an error message that AdBlue is incorrect quality, as it needs air gap at top of tank to measure properly, why the designers couldn't have put a level gauge in I don't know, later versions do have this in the dash menu system I understand
2016 XF Portfolio in British Racing Green. previous 2016 XE R-Sport in Italian Racing Red


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