InControl Remote journey record downloads

v0lterra · Post by **v0lterra** » Sun Oct 06, 2019 10:13 pm

Anyone had problems recently retrieving journey records from InControl remote? Both in the app and on the website I send records to my email address. I see the response that they have been sent correctly, but they never arrive. This function has worked fine for the last four years but didn’t work this weekend. I have tried deleting and reinstalling the app. It seems like the problem is at the JLR server end. Has anyone done this successfully in the last couple of days?

Vespa · Post by **Vespa** » Mon Oct 07, 2019 8:07 am

I tried it and it went to the spam folder.

v0lterra · Post by **v0lterra** » Mon Oct 07, 2019 8:13 am

Thanks for the quick answer. It’s not a general problem then, just me. That’s helpful.