[bensales]

Thanks to you all, I ll call the dealer and get it sorted. Car is still under warranty so hopefully they will do it free of charge.

PS How do I check which version of the software is installed in the car?

This thread on the F-Pace forum should help. The software and hardware is the same across the current XE, XF, F-Pace and E-Pace.

https://www.fpaceforums.co.uk/viewtopic.php?f=11&t=3982

 

[mdem]

I think that in the earlier versions you tap Settings, All settings, Features, Navigation, scroll down and tap About then tap on App Details. On the later versions there is a Software Update option on the All Settings menu that will give you the version number. I don't know how accurate this method of going via the Navigation settings is though. The version as per the navigation settings on mine is 2018B.7-7447 and the version through the Software Update setting is S18C_18.37.1-222737

 

[Alexlowe123]

I connected the car to wifi and did a softwsre update. Still got the same issue, see photos. No way of searching my phones music from the infotainment screen

 

[Guest]

Your software looks out of date as it has the old icons at the bottom (that version your show is the navigation app version).

Also, what version of iOS are you running on your phone? Do you have the "Music" app installed?

Try connecting your phone via bluetooth, select it as the source on your car, then start the music app on your phone and play some music. See if the browse option appears on your car then...

 

[bensales]

I connected the car to wifi and did a softwsre update. Still got the same issue, see photos. No way of searching my phones music from the infotainment screen

You didn't do a software update only a map update. The version of InControl you have is not capable of being updated over the internet, only the navigation maps are. You need to get it into a dealer to be updated under warranty.

 

[Alexlowe123]

Thanks I ll get it into a dealer asap

 

[Guest]

I think you may have the same problem on the latest software, as it worked fine on my XE 3-4 years ago. It's likely something to do with your phone.

 

[Alexlowe123]

Hi

I have used the same phone for past few years paired to my BMW and had no issues whatsoever so dont think its the phone.

 

[Alexlowe123]

Car booked into dealership on Thursday, hopefully they will sort out the software update, and free of charge under warranty

 

[Alexlowe123]

Dropped the car off today at the Dealership, took 6 hours to carry out the full software update under warranty. ONce complete car is now working perfectly with my phone. Thanks to all for your advice.

 

[mdem]

And what is your software version now?

 

[rogerkendall]

'Did you ever find a solution to this problem?? I have the same issue.. it used to show, but doesn't anymore

 

[147daytona]

'Did you ever find a solution to this problem?? I have the same issue.. it used to show, but doesn't anymore

Check out the last post on page 3.